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The Future Shopper Report 2023

Our Future Shopper 2023 report provides a comprehensive analysis of online shopping habits. In this study, discover a complete view of online commerce and purchasing behaviors to help you understand all current and future trends: Where and how customers consume, expected customer experience, new channels, the impact of remote work, gaming, or social networks, sustainability, technology... All through the perspectives of over 31,000 consumers in 18 countries!

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The Future Shopper Report 2023

Is your company ready to meet the expectations and demands of consumers in online shopping? Want to go further? Feel free to contact our consulting director, Head of Ecommerce.

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Emmanuelle Evette
Head of e-commerce